Actually: Is there a cost to customers who participate in the Expanded iBook Logic Board Repair Extension Program? The repairs outlined in this program, including shipping charges, are covered at Apple's cost. from http://www.apple.com/support/ibook/faq/
Apple's policies are usually pretty good for hardware issues especially if it's a component failure or while the product is under warranty. We've had Apple computers since the days of the blue G3s, including a 3rd generation iMac, a Cube, a new LCD iMac, an eMac, several power books, an iBook and a G4 and a G5. We've never had any hardware issues other than my powerbook and I believe that was from being dropped several times.
Did you have an especially bad experience or are you just speculating?
no subject
Date: 2005-07-16 02:51 pm (UTC)The repairs outlined in this program, including shipping charges, are covered at Apple's cost.
from http://www.apple.com/support/ibook/faq/
Apple's policies are usually pretty good for hardware issues especially if it's a component failure or while the product is under warranty. We've had Apple computers since the days of the blue G3s, including a 3rd generation iMac, a Cube, a new LCD iMac, an eMac, several power books, an iBook and a G4 and a G5. We've never had any hardware issues other than my powerbook and I believe that was from being dropped several times.
Did you have an especially bad experience or are you just speculating?
no subject
Date: 2005-07-16 03:11 pm (UTC)