(no subject)

[rootofnewt]

explodingcat's work machine is a Dell (Optiplex GX240) desktop running XP.

Yesterday, it turned off on him once without warning. He figured we had a power surge or something.

Today, it's hibernating and won't awaken. The status light is blinking orange. (oddly enough, the monitor's status light is blinking in tandem)

There aren't any loose cables. I'm guessing hardware failure. I'd ask nannar, who supports machines like these for a living, but he's still asleep (and he needs his sleep).

Thoughts?

ETA: my suspicions were correct. Power supply failure. Work will overnight another machine. After spending all morning on the phone with various tech support people, he's now just chilling and waiting to dial into his daily 1pm meeting. In other news, CSC does not support Apple products and cannot help him get the VPN up and running via the iBook. Bad CSC, no squeaky toy.

Comments

Re: update

[krasota.livejournal.com]

They'll keep it. They'll fix it and ship it back to us when the replacement breaks in six weeks.

He uses Remote Access. The machine on the other end is another machine running XP.