Winter is beautiful

Local Adelphia cable 'net customers

We've been having net issues in the evenings. While I suspect it's a neighborhood issue, I thought I'd ask--

has anyone noticed slow/failed webpage loading between 4:30pm and midnight?
has anyone *called* Adelphia to complain/inquire?
has anyone heard any excuses from Adelphia about this?

I'll probably call soon, since it's been happening for a couple weeks. I have a feeling they've hooked a few more customers up on our street without doing any additional linework or something.